Outsourcing Contact & Call Center Staff

Happy customers come back for more. In fact, they refer more clients to your business. This is why customer satisfaction is crucial to your success.

It’s widely known that Philippines ranks #1 in the world for contact center outsourcing services. Filipinos are naturally friendly, helpful, kind, patient, submissive, and English is primary language. This is the reason why some of the largest companies in the world such as Amazon, JP Morgan, and AT&T outsource their call centers to the Philippines. 

With its wide range of services, Get2Work can handle any contact center services you require such as phone support, e-mail, live chat, or ticketing support. We have the experience, the know-how, and the expertise to provide stellar customer experience to your customers.

Simplifying Your Business with Get2Work

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Step 1

Schedule a Call

Step 2

Get Free Consultation & Assessment

Step 3

Get a Quote & Sign a Contract

Step 4

Supercharge Your Growth Immediately

We are built for Contact Center Roles

See below the common roles in customer service that we fulfill. If you need anything else that is not listed below, let us know and we will fulfill it for you. 

Building Remote Contact Center with Get2Work

Building remote contact center teams using Get2Work is an extremely cost-effecitve strategy that helps optimize customer services. Most customers want answers to their questions immediately and call centers allow you to fulfill this demand.

Capable of operating 24/7, remote contact center teams with Get2Work takes the pressure off your in house teams, so they can focus more on your business goals. It’s a great way to engage your customer base, whether via incoming or outgoing calls.

Setting up a local call center from scratch, however, can be a time consuming and costly process. That’s why building offshore contact center has become so popular because it’s a simple and easy process that doesn’t break the bank.

Instead of you struggling to set up your call centres, we manage all the recruitment, hiring and onboarding. your remote-base call center team works from one of our state of the art facilities internationally where we provide all the infrastructure and resources they need to successfully engage your customer base. With our help, you’ll save a significant amount of time and money whilst accessing a large pool of talented professionals.

Benefits of Partnering with Get2work

There are lots of benefits to outsourcing call center to Get2Work. This include increased efficiencies, greater productivity, happier customers and a caring reputation. Providing live chat and email assistance to your customers also helps increase conversions and revenue. However, one of th ebiggest benefits of outsourcing call centre staff to one of our facilities is that they are much cheaper to set up and manage than doing so locally.

That’s for many reasons but mainly because we recruit the staff and manage not only their workload but also their day-to-day needs. Wages are also lower where we’re operating in than many other countries like United States, etc so that also helps to reduce your cost. These are teh types of advantages that have encouraged many businesses to outsource their call center stafff to Get2Work.

It’s a win win situatino because you have access to professionals who write and speak fluent English with experience working in call centers and are dedicated to your business. Your staff earn a good wage and know they have. a full time job that helps and support their families

With a retention rate of over 95%, you’ll quickly realise that outsourcing your call center staff to Get2Work is the right strategy for your business. .